How is the training delivered?

All sessions are delivered 100% live online by the instructor, typically through Microsoft Teams. Participants can join from any location.

Are materials included?

Yes. Every participant receives a complete digital guide, exercises and job aids, plus 12-month access to the session recording.

Can content be customized to our department?

Yes. Examples, terminology and scenarios can be adapted to your department's workflows and policies at no extra cost.

Is training available in French?

Yes. Every course is delivered in English or in French, with participant guides available in both official languages.

Do you deliver outside the National Capital Region?

Yes. Because delivery is virtual, teams anywhere in Canada can attend the same live session across time zones.

100% Live Virtual Training

Microsoft 365 & Copilot Training for the Public Sector

Practical, bilingual training that drives measurable productivity gains and greater value for the public.

Formation pratique et bilingue qui génère des gains de productivité mesurables et une plus grande valeur pour le secteur public.

Request a quote View course catalog

Delivered live online via Microsoft Teams

2,800+

Workshops Delivered

Live training sessions across Canada

30,000+

People Trained

Professionals and teams empowered to work smarter

28+

Years Experience

Delivering productivity training since 1997

Bilingual

EN / FR

Training available in English or French

Training That Pays for Itself

Hours Saved per Employee / Week

Automate tasks, streamline workflows, and get more done.

10x

Return on Training Investment

For every $1 invested, organizations see up to $10 in productivity gains.

70/30

Hands-On / Instruction

Every session is weighted toward practice, not lecture, so your team builds real skills, not just notes.

Delivery model

Why Virtual Delivery Delivers More Value

100% Virtual – Zero Travel Costs

No travel, no accommodation, no hidden costs.

Train Teams Across Every Region

Reach teams in any location, any time zone.

Faster, Flexible Scheduling

Sessions that fit your priorities and operational demands.

Accessible & Bilingual (EN/FR)

Inclusive learning experiences for all participants.

Outcomes

Practical Training That People Actually Use

Federal teams are managing more email, more meetings and more tools than ever. Our workshops cut through the digital overload with practical techniques people apply the same day — improving productivity, collaboration and confidence across the department.

Same-day

application rate reported by participants

Manage email more efficiently
Reduce interruptions & digital overload
Organize and retrieve information faster
Use Teams for better collaboration
Improve document management practices
Leverage Microsoft Copilot effectively

Curriculum

Popular Courses for Federal Government Teams

Live online

Mastering Copilot Chat

Practical prompting techniques that save real hours every week.

6 hoursView details

Live online

Mastering Microsoft Planner

Plan, track and deliver team projects with confidence.

6 hoursView details

Live online

SharePoint User Training

Store, structure and find team information with ease.

6 hoursView details

Explore all training programs

Gilles Essiambre, Microsoft 365 and Copilot instructor

Helping Public Sector Teams Work Smarter for Over 28 Years

I'm Gilles Essiambre, founder of TOTBOX.

For nearly three decades, I've worked with teams across Canada, helping people get more value from the technology they use every day. My workshops focus on practical skills that participants can apply immediately to improve productivity, collaboration, and the effective use of Microsoft 365 and Copilot.

What You Can Expect

Practical, hands-on learning
English or French delivery
Comprehensive participant guides
Skills participants can apply immediately

Totbox participant guides and training materials

Professional Materials Included

Comprehensive participant guides
Practical exercises and scenarios
Quick job aids and cheat sheets
Keyboard shortcut reference sheets
Post-course resources and follow-up support
Content updated with each Microsoft 365 release

All materials are available in both English and French.

Flexible Delivery Options

Half-day workshops

Focused 3-hour sessions that fit a busy operational calendar.

Full-day workshops

Deeper coverage with extended hands-on practice.

Multi-session programs

A structured learning path spread across several weeks.

Department-wide rollouts

Coordinated schedules for large teams and directorates.

What Public Sector Leaders Are Saying

“Clear, practical and engaging. We finally got real value out of the tools we already had.”

Director, Information ManagementPSPC

Client testimonial

“The training was practical, engaging and immediately applicable. Our team saw improvements within days.”

DirectorEmployment and Social Development Canada

Faster Adoption
Higher Productivity
Better Collaboration

“Excellent bilingual training that met our needs perfectly. Gilles is an exceptional instructor.”

Manager, Learning & DevelopmentAlgonquin College

“Clear, practical and engaging. We finally got real value out of the tools we already had.”

Director, Information ManagementPSPC

Frequently Asked Questions

Trusted by government & public sector organizations

Government of Canada
Indigenous Services Canada
Public Services and Procurement Canada
Algonquin College
uOttawa

Ready to Improve Microsoft 365 Adoption in Your Team?

Practical, bilingual workshops designed for federal teams — with measurable productivity gains from the very first session.

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