Be More Productive with Outlook
Is your inbox out of control? Have important tasks been falling through the cracks? This course increases your productivity through Outlook's tools and proven time-saving strategies.
- Delivery
- 6 hours
- Delivery
- Live online · English or French
- Price
- C$399
Per participant. Prices exclude HST and GST.

What you'll walk away with
- Master your inbox with the 4D process and rules
- Run a reliable task and delegation system
- Turn meetings into tracked follow-up actions
Course objectives
- Master your inbox and create a persistent focus on priorities
- Improve overall email management efficiency
- Stay on top of follow-ups with a proven task management system
- Manage and track task delegation seamlessly
- Learn time-tested strategies to maximise the use of your time
- Understand why we procrastinate and learn techniques to conquer it
- Improve your productivity using Outlook's most powerful tools
Course outline
Unit 1: Introduction and Course Overview
- Identifying personal challenges to achieving optimum productivity
- Setting personal learning objectives
Unit 2: Setting Up the Outlook Environment
- Your personal definition of productivity
- The importance of planning
- Changing your default view
- Setting up your To Do bar
Unit 3: Taming the Email Beast
- Five top strategies for better email management
- Turning off email notifications
- Creating rules to filter incoming email
- Assigning categories to incoming email
- Using the 4D process and Outlook's search tools
Unit 4: Staying on Track with Outlook Tasks
- Making effective use of Outlook Tasks
- Capturing task notes in OneNote
- Using recurring tasks and task requests to delegate
- Carving out time in your calendar for the important
- Managing your Outlook tasks in To Do
Unit 5: Managing Commitments & Teams Meetings
- Scheduling Teams meetings from Outlook and Teams
- Preparing for your Teams meetings
- Creating meeting notes and follow-up tasks
- Collaborating on meeting notes with Loop
Unit 6: Developing a Realistic Action Plan
- Developing a personal action plan
Related courses
Foundation · 6 hours
Discover the New Microsoft Outlook
Available 2 November 2026. The new Microsoft Outlook brings the latest features with a modern and simplified design — learn how to get the most out of it from day one.
Foundation · 6 hours
The Art of Managing Multiple Priorities
Time is money, and lots of it gets lost to disorganisation and disruption. This workshop shows you how to get a grip on your workflow, organise your physical and digital workspace, track all of your priorities and delegate effectively.
Want this course for your team?
I deliver every session personally, 100% live online, in a full day or two half days — in English or French.
